Talk to a real person, in English or French
Technical question, Pro trial request, agency quote or billing matter: describe what you need and we reply within one business day, usually in under two hours.
Send a message
The form is sent to our API and creates a tracked request. No account is required. Messages are answered in English or French, your choice.
Contact details
- Support: support@proxymobile.fr
- Sales: contact@proxymobile.fr
- Legal: legal@proxymobile.fr
- ProxyMobile SAS, 12 rue de la Gare, 69003 Lyon, France
Response times
- Customer support: within 2 hours on business days
- Pro and agency requests: within 1 business day
- Billing: within 2 business days
Before you write
Most questions are answered immediately in the FAQ or on the network status page. For an incident, include the time, the egress IP you observed and the exact error message.
Faster answers, better setups
Include your client, protocol and error message and we can diagnose the issue on the first reply.